Can't log in?

Can't log in?

Accessing Your Fotop Account

To log in to your Fotop account, visit https://fotop.com.br/fotos/login and enter your email and password.


Forgot Your Password?

If you can't remember your password, follow these steps:

  1. Click on "Forgot your password?"

  2. Enter your email address in the field provided.


You will receive an email containing a new password to access your account.


Changing Your Password

Once you've logged in with the new password:

  1. Go to "Edit Profile" in your account settings.



  1. Scroll down to the section below your phone number and click on "Change Password."


  1. In the form, fill in:

    • Current Password: Enter the password you received via email.

    • New Password: Enter your desired new password in the next two fields.Save your changes to complete the process!



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