Cookie and Browser Cache Clearing Procedure
Cookies
In rare and isolated cases, cookies in your browser may cause connection problems, both in your panel at fotop.io and at fotop.com
Follow these steps if instructed:
Google Chrome Browser:
Click on the icon on the left side of the address bar:
Click on "Cookies and site data":
Click "Manage cookies and site data":
Finally, click on the "Trash" icon to delete the Cookie from the website and click on "Done"
The page must be reloaded.
Microsoft Edge Browser:
Click on the icon on the left side of the address bar:
Click on Cookie:
Select the site and click remove:
Finally, click "Done" and reload the page.
Mozilla Firefox browser:
Click the lock icon on the left side of the address bar:
Click "Clear cookies and site data for this domain...":
Click "Remove" and reload the page.
Google Chrome Mobile Browser:
Click on the icon on the left side of the address bar:
Click on "Cookies and site data":
Finally, click on the "Trash" icon to delete the Cookie from the website and click on "Done"
Caches
Google Chrome Browser:
Click the menu icon on the right side of the address bar:
Click on "More tools":
Click "Clear browsing data...":
In the "Period" field, select the "Every Period" option:
Uncheck "Browsing history" for your convenience:
Finally, click "Remove data":
Microsoft Edge Browser:
Click on the icon on the right side of the address bar, on the Menu icon:
Click "Settings":
On the left side, click on "Privacy, search and services":
Scroll through the options until you find the "Clear browsing data" section:
Click "Choose what to clean":
In the "Time range" field, select "From the beginning":
For your convenience, uncheck the "Browsing History" and "Download History" options:
Finally, click "Clear now":
Mozilla Firefox browser:
Click the Menu icon on the right side of the address bar:
Click "Settings":
On the left side, click on "Privacy and Security":
Scroll to the "Cookies and site data" section:
Click "Clear Data...":
Finally, click "Clear":
Google Chrome Mobile Browser:
Click the menu icon on the right side of the address bar:
Click "Settings":
Click on "Privacy and Security":
Click "Remove browsing data":
In the "Period" field, select "Entire period":
For your convenience, uncheck the "Browsing history" option:
Finally, click "Remove data":
Related Articles
Find out how financial and accounting/tax flows work for Fotop users
Fotop acts as a photo sales marketplace and a platform that allows the creation of white label stores for use by photographers and companies using Fotop. Find out how the financial and accounting flow works for each region in which Fotop operates. ...Tutorial - Adding photographers to my event
In which countries is this functionality available? This feature is available in ? all countries. Do you need photographers for your event? We have two ways for you to add photographers to your event. Opening vacancies so that photographers on the ...Insufficient credit balance
There are two possibilities for you to have an insufficient balance. The first would be automatic identification balance. To use the automatic identification system for events with search by number, you need to purchase credits. Click here to learn ...How will customers get their photos?
When you create your event on the platform, you need to choose whether you will publish your event only on your photo store (your personalized website linked to Fotop) or whether you will also publish it on the official Fotop website (fotop.com). ...Tutorial - Create a photo tab flow
In which countries is this functionality available? This feature is only working in ?? Brazil. The photo separator is a Carometer feature that allows you to separate a large volume of photos from an event, such as a graduation, corporate or ...