How to contact Fotop?

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• How do I find and buy my photos?

  Finding and purchasing your photos with Fotop is very simple. First, visit our website: fotop.com On the home page, you will see a search field where you must write the name of the event you participated in. It is important that you write the name ...

• Tips for being photographed

  Since the number of athletes at sporting events is so large, it is difficult to guarantee that you will be photographed. However, there are some recommendations that will significantly increase your chances of having a souvenir: Make sure your ...

• What is the quality of the photo?

  All of our photographers use professional cameras that generate high quality digital files. The size of the photo file may vary depending on the camera used, but digital photos are at least 3,000 pixels wide in the largest proportion. This size is ...

• Can't log in?

  Accessing Your Fotop Account To log in to your Fotop account, visit https://fotop.com.br/fotos/login and enter your email and password. Forgot Your Password? If you can't remember your password, follow these steps: Click on "Forgot your password?" ...

• Refund Policy

  In the event of a refund request or regret regarding the purchase of a digital photo, it will be carried out subject to the following conditions: As long as it is requested within 7 (seven) calendar days after the order is placed, regardless of the ...