Insufficient credit balance

Insufficient credit balance

There are two possibilities for you to have an insufficient balance.

The first would be automatic identification balance. To use the automatic identification system for events with search by number, you need to purchase credits. Click here to learn more about automatic identification credits.

The second possibility is that you are at an event where the creator of the event is under a business model where the user pays for uploading photos. The user who creates the event is the one who needs to have the credits for the photographers to upload it.

You can find the event owner's contact information in the "information" field within the event menu.
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