Problem saving photos from the app on my phone
To save photos from the Fotop app on your cell phone, you must have access to the device. To do this, follow the following steps:
If you have an IOS (Apple) cell phone:
- Go to "Settings";
- Then in "Privacy and Security";
- Then in "Photos";
- Find the "Fotop" application;
- Select the "Full Access" option
- Done, open the app and try again.
If you have an ANDROID cell phone:
- Go to "Settings";
- Then in "Privacy";
- Then click on "Manage Permissions";
- Then in "Storage";
- Then in "Privacy";
- Find the "Fotop" application;
- Select the "Allow" option
- Done, open the app and try again.
Related Articles
How do I download my photos?
You have two ways to download your photos. The first is through the Fotop website, accessing the link https://www.fotop.com.br/fotos/meuspedidos with your login and password. Through this link you can view all your orders, along with their payment ...
How do I download my photos?
You have two ways to download your photos. The first is through the Fotop website, accessing the link https://www.fotop.com.br/fotos/meuspedidos with your login and password. Through this link you can view all your orders, along with their payment ...
How do I find and buy my photos?
Finding and purchasing your photos with Fotop is very simple. First, visit our website: fotop.com On the home page, you will see a search field where you must write the name of the event you participated in. It is important that you write the name ...
How do I register with Fotop?
To buy your photos, you do not need to register in advance. Fotop has a quick purchase system. At the end of your purchase, we request some data that will generate a registration, if you do not have one. If you already have a registration, your ...
Chargeback Policy
In the event of a refund request or regret regarding the purchase of a digital photo, it will be carried out subject to the following conditions: As long as it is requested within 7 (seven) calendar days after the order is placed, regardless of the ...