The discount was not applied to my order.
Most of our events have progressive discount packages depending on the number of photos added to your cart.
However, these discounts are only valid for high-resolution photos, per athlete and per event.
The discount is not applied if:
- You insert photos of other searches (other athletes) into your cart.
- You insert photos from other events into your cart.
- You insert low resolution photos into your cart.
Therefore, be careful when making your purchase! :)
Related Articles
How to buy with the discounts available at events?
To take advantage of the progressive discounts available at the event you participated in, simply select the number of photos of the discount you wish to take advantage of. The application of the equivalent discount percentage will be automatically ...
How do I buy my photos?
Buying on Fotop is safe and fast. Follow the steps below to purchase your photos: 1 - Enter the name of the event in the search; 2 - Then search for your photo according to the search available at the event; 3 - Choose your photos and add to the ...
How do I download my photos?
You have two ways to download your photos. The first is through the Fotop website, accessing the link https://www.fotop.com.br/fotos/meuspedidos with your login and password. Through this link you can view all your orders, along with their payment ...
Can't log in?
To access your registration on Fotop, access the page: https://fotop.com.br/fotos/login and enter your email and password. If you don't remember your password, click on “I forgot my password” and enter your email in the field provided. If you are not ...
How to contact Fotop?
If you need to speak to us, want to send a suggestion or feedback, you can contact us using the form on the contact us page by clicking here . Via direct email to sac@fotop.com or by phone +551138682333. Our opening hours are: Monday to Friday from ...