The discount was not applied to my order.
Most of our events have progressive discount packages depending on the number of photos added to your cart.
However, these discounts are only valid for high-resolution photos, per athlete and per event.
The discount is not applied if:
- You insert photos of other searches (other athletes) into your cart.
- You insert photos from other events into your cart.
- You insert low resolution photos into your cart.
Therefore, be careful when making your purchase! :)
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To take advantage of the progressive discounts available at the event you participated in, simply select the number of photos of the discount you wish to take advantage of. The application of the equivalent discount percentage will be automatically ...
Delivery time and confirmation of payment of the order.
The link to download your photos is sent within 1 business day after confirmation of your payment. Payments made by Credit Card or PIX are confirmed within a few minutes after the order. For payments made via bank slip, confirmation takes 3 to 5 ...
What is the quality of the photo?
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Is it safe to buy on Fotop?
Yes, it is safe to make your purchases through our store. The security of your personal information is our priority. Throughout your browsing, you will be in a secure virtual environment. Our website has a security certificate and we use advanced ...
How do I change my registration email?
For security reasons, you can only change your email when you are logged in to the website. Follow this step by step: 1 - Click on the "Login" icon and access with your email and password. 2 - Click on the icon next to the MY PHOTOS option and then ...